"Online reputation management, or ORM, is the practice of consistent research and analysis of one's personal or professional, business or industry reputation as represented by the content across all types of online media. " -- from Wikipedia
Are you paying attention to customer perceptions of you and your company's services and products? How your competitors and ex- employees feel about your company? Are you hearing what they say through the internet? What will you do if their conversations affect the sales or your company's brand reputation? Beware! This is an opportunity to act positively.
Build your company's reputation through our reputation management services.
Mindshark's reputation management services
We have devised effective strategies to protect your reputation:
- Cost-effective manual monitoring and tracking system
- Thorough analysis of your online assets
- Influence and control of your online assets
- Eliminate potential sources of reputational problems
- Development of your business's online assets
What is online reputation management?
Online reputation management is an important tool by which owners enhance and grow the reputation of their businesses with the help of proprietary systems.businesses with the help of proprietary systems, to enhance and manipulate the reputation management results for our clients. Mindshark understands your need to protect your image and shape the perceptions of your clients.
One of our key focuses is branding – the process by which people, careers and businesses are recognized as brands. The branding process encompasses a range of methods that allow you to develop and maintain a positive reputation through your online presence.
Monitoring your reputation
You can trust Mindshark to provide online reputation management branding solutions using methods such as social media, video, pictures, personal web sites and interactive blogs. Our professionals engage in ongoing analysis and research of professional and personal industry- and business-related reputation across the entire spectrum of online media.
Despite this being a relatively new industry, bringing awareness of customers to the fore is one of Mindshark's chief aims, with functional content, offering visitors the opportunity of to overcome entry barriers.
This is achieved through an account creation procedure that involves creating a screen name, registering your birthday, and providing an authentic email address and geographical location.
[Hence, the online content being monitored in reputation management is user-created blogs, reviews, comments, ratings and more. We specialize in managing consumer-generated media by submitting reputation management articles for managing the results.]
The financial implications of online reputation management are critical. Analyzing search engine results can be a constructive influence on your business and minimize losses, ensuring success for your company and business.
[In fact, statistics have it that there are about 80% of corporate and executive recruiters who research the web space for prospective job openings.]
Mindshark monitors online media using sound reputation management techniques, keeping a close eye on mainstream and traditional web markets, social networking sites, consumer review portals, individual review websites, bookmarking and social news sites, collaborative research portals, discussion forums, user- generated media and content, and blogs and communities.
Achievement of goals
Mindshark seeks to enhance customer satisfaction by obtaining insightful solutions from customers based on the things that matter to them. We highlight brand-building opportunities that will engage consumers.
Our reputation management services locate customers' and competitors' perception about our clients' products and services, maintain and mitigate risks by listening to clients' opinions, identify the key market players, and evaluate the relationship between traditional, existing online media and user-targeted content.
The objective of practicing efficient reputation management is to contribute to defensive and reactive PR, as well as mitigate the costs associated with marketing, by reaching out to the target niche in an inexpensive way. Our aim is to reduce internal costs by adapting strategies that save time as well as money, and identifying products can be developed for profitable niche markets.
Range of Offerings
Designed to drive away potential negative comments or misinterpreted images about you.
2. RepDefense Pro
Designed to help protect a company and for better company reviews.
3. RepDefense Unlimited
Designed to help companies against the more complex negative brand impacts.
For more information regarding our 3 services,